440 Swansea Mall Drive
Swansea, MA 02777
Fax: (508) 324-1181

Phone: (508) 324-1171






medical passport

Welcome

The physicians and staff at East Bay Surgery Center welcome you to our facility. East Bay Surgery Center is a state-of-the-art outpatient surgical center that was designed, equipped and staffed to provide the highest quality surgical care. To assist in preparing for this one-day procedure and to make your stay as comfortable as possible, we ask you to read these instructions.

In Preparation

Do not take any herbal or diet medications prior to surgery. It is recommended that you stop using these 2 weeks before surgery. Please check with your physician regarding any prescription medications you may take.

You must make arrangements to be driven home by a responsible adult. If you have any special needs for your day of surgery, please inform your surgeon.

3-4 Days Before Surgery

(pre-admission call)

A member of the business office staff from East Bay Surgery Center will call 3-4 days prior to surgery between the hours of 8:00 a.m. and 5:00 p.m.. They will give you your preoperative instructions and they will have some questions regarding your medical history. They will also review your medical benefit coverage and personal responsibilities.

Evening Before Surgery

Do not eat or drink anything after midnight, unless otherwise instructed. You should shower or bathe before coming to the surgery center.

Day of Surgery

When deciding what to wear to the surgery center, choose something comfortable that can be easily removed as you may be asked to change into a gown. Do not use cosmetics, make-up or hair spray. Leave money and other valuables at home.

Remove all jewelry, including body piercings. If not, the Center will ask you to remove them.

Once you are at the facility, you will be asked to complete necessary paperwork, which includes authorization for the Facility to release information to your insurance company. Be sure to bring a valid insurance card and a photo ID. If not available at the time of admission, a delay in your surgery or cancellation may occur.


Patient Rights and Responsibilities

As a Patient, You Have the Right to:

  • Considerate, respectful care at all times and under all circumstances with recognition of your personal dignity.
  • Personal and informational privacy.
  • Confidentiality of records and disclosures. Except when required by law, you have the right to approve or refuse the release of records.
  • Know about our Business Associates and the need to disclose your health information, for Treatment, Payment, and Health Care Operations, so they may perform the function(s) that we have contracted with them to do and will bill you or your third party payer for services provided. To protect your health information, we require the business associates to appropriately safeguard your information.
  • Information concerning your diagnosis, treatment, and prognosis, to the degree known.
  • The opportunity to participate in decisions involving your healthcare.
  • Competent, caring healthcare providers who act as your advocates.
  • Know the identity and professional status of individuals providing service.
  • Adequate education regarding self-care at home written in language you can understand.
  • Make decisions about medical care, including the right to accept or refuse medical or surgical treatment
  • Impartial access to treatment regardless of race, color, sex, national origin, religion, handicap, or disability.
  • Receive an itemized bill for all services.
  • Report any comments concerning the quality of services provided to you during the time spent at the facility and receive fair follow-up on your comments.
  • Know about any business relationships among the facility, healthcare providers, and others that might influence your care or treatment.
  • To change Providers if you are not satisfied with your current Provider.

As a Patient, You Are Responsible for:

  • Providing, to the best of your knowledge, accurate and complete information about your present health status including communicable diseases and past medical history and reporting any unexpected changes to the appropriate physician(s).
  • Following the treatment plan recommended by the primary physician involved in your case.
  • Providing an adult to transport you home after surgery and an adult to be responsible for you at home for the first 24 hours after surgery.
  • Indicating whether you clearly understand a contemplated course of action and what is expected of you and ask questions when you need further information.
  • Your actions if you refuse treatment, leave the facility against the advice of the physician, and/or do not follow the physician’s instructions relating to your care.
  • Ensuring that the financial obligations of your healthcare are fulfilled as expediently as possible.
  • Providing information about and/or copies of any living will, power of attorney, or other directive that you desire us to know about.

No catalog of rights can guarantee the patient the kind of treatment one has a right to expect. This facility has many functions to perform, including the prevention and treatment of disease, the education of both health professionals and patients. All these activities must be conducted with an overriding concern for the patient, and, above all, the recognition of his dignity as a human being. Success in achieving this recognition assures success in the defense of the rights of the patient.

Any complaints regarding this policy should be addressed to either:

Claudia Bussiere R.N., Administrator
or
Massachusetts Department of Public Health
Office of Patient Protection
250 Washington Street Boston, MA 02108-4619
800-436-7757

ADVANCED DIRECTIVES

This facility does provide implementation of advanced directives, however, the following protocol is in place:

  • This facility will post information at the front desk regarding our policy on advance directives.
  • All patients will be asked if they have advance directives.
  • All patients are given information regarding EBSC advance directives prior to their surgery date.
  • All patients will be informed that this facility does not honor advance directives for DNR (Do Not Resuscitate).
  • All advance directive (DNR orders) will be temporarily suspended while you are a patient at this facility.
  • A copy of the advance directive, if applicable, will be placed in the patients chart.
  • All patients in life threatening situations will have life sustained at this facility and be transferred to the hospital via ambulance.
  • A copy of the chart (to include the advance directives, if applicable) will be transferred with the patient to the hospital.

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©2009 East Bay Surgery Center, LLC . Swansea, MA. Ph: (508) 324-1181
Managed by Constitution Surgery Centers. All rights reserved. Site Credits: WOMA design